Last updated: July 7, 2025

Welcome to YaadPost Logistics. By using our services, you agree to the following terms and conditions. Please read carefully before placing a shipment or using our shipping address.

1. General

By accessing or using the services provided by [Your Business Name], you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

We offer:

A free US shipping address
Freight forwarding and air shipping from the US to Jamaica
Islandwide delivery
Package consolidation
“Buy for Me” purchasing service
Tracking support and customer service

3. Shipping Address Use

You are responsible for ensuring your name and customer ID are included on all shipments to our US address. Packages that arrive without this information may be delayed or returned.

We are not responsible for delays caused by incorrect, missing, or incomplete shipping details.

4. Package Handling & Delivery Time

Once received at our US warehouse, packages are processed and shipped to Jamaica within 3–5 business days. However, delays may occur due to customs, weather, or courier disruptions. YaadPost Logistics is not liable for such delays.

5. Lost, Damaged, or Missing Items

We do our best to handle packages with care, but YaadPost Logistics is not responsible for:

Items damaged during shipping by third-party carriers (e.g., USPS, FedEx, DHL)
Items that arrive defective or broken from the seller
Lost or stolen packages after delivery
Inaccurate or misleading product listings from online sellers
Packages with no tracking information provided by the customer

We strongly advise customers to insure high-value packages and notify us immediately of any concerns.

6. Prohibited & Restricted Items

Customers must not ship illegal, hazardous, or restricted items, including:

Firearms, ammunition, or weapons
Explosives or flammable materials
Perishable food
Narcotics or controlled substances
Counterfeit goods

If any prohibited item is received, it may be reported, disposed of, or returned at your expense.

7. Customs, Taxes & Duties

Customers are responsible for any customs fees, taxes, or duties charged by Jamaican Customs. We will assist with the clearance process, but we do not cover or absorb these fees.

Failure to pay applicable duties may result in delays or package seizure.

8. Shipping Fees & Processing

We charge a flat shipping rate per pound
A processing fee per shipment applies
Delivery and customs clearance fees are charged separately, where applicable

Full payment must be made before a package is released for pickup or delivery.

9. Buy for Me Service

For customers who choose our “Buy for Me” service:

You must send a direct link to the item(s)
Once we confirm the cost and receive payment, we’ll place the order on your behalf
This service is non-refundable once the order is placed
We are not responsible for items out of stock, shipping delays from the seller, or defective products

10. Unclaimed Packages

Packages not claimed within 30 days of arrival in Jamaica may incur a storage fee. After 60 days, packages may be considered abandoned and disposed of.

11. Returns & Refunds

All shipping fees, processing charges, and “Buy for Me” payments are non-refundable. We do not offer returns once an order is processed and shipped.

12. Limitation of Liability

YaadPost Logistics is not liable for:

Damage caused during transit by third-party couriers
Delays due to customs, natural disasters, or strikes
Orders placed incorrectly by the customer
Items lost or damaged by sellers or warehouse errors

We do not guarantee delivery timelines and are not responsible for consequential losses (e.g., missed events, business delays).

13. Changes to Our Terms

We reserve the right to update these terms at any time. Updates will be posted on our website. Continued use of our services after changes are made means you accept the updated terms.

14. Contact Us

For questions, concerns, or claims, please contact us at:
📧 [email protected]
📲 +1 (876) 203-1453 | 876-481-8008